Privacy Policy

PROCESSING OF PERSONAL DATA
Personal data is processed by Haage Joogid OÜ Reg. no. 12281458; Address: Harjumaa, Tallinn city, Pärnu mnt 238, 11624; Phone: +37258860364; Email: . Haage Joogid OÜ forwards the personal data necessary for making payments to the authorised processor Montonio Finance OÜ.

PERSONAL DATA TO BE PROCESSED
First and last name;
Phone number;
E-mail;
Cost of products and services;
Bank account number.

PURPOSE OF THE PROCESSING OF PERSONAL DATA
Personal data is used to manage customers’ orders and to deliver products.
Purchase history data (purchase date, goods, quantity, customer data) is used to compile an overview of purchased goods and services and to analyse customers’ preferences.
The bank account number is used to return payments to the customer. Personal data, such as e-mail, telephone number, customer name, is processed to resolve issues related to the provision of products and services (customer support). The IP address or other network identifiers of the online store user are processed to provide the online store as an information society service, and to compile online usage statistics

LEGAL BASIS
Personal data is processed to fulfill customer agreements and legal obligations (e.g., accounting and settlement of consumer disputes).

RECIPIENTS TO WHOM DATA IS TRANSFERRED
Personal data is stored on zone.ee servers located in the territory of a Member State of the European Union or countries that have joined the European Economic Area. Data may be transferred to countries whose level of data protection has been assessed as adequate by the European Commission, and to the US companies that are affiliated to the Privacy Shield framework.
The employees of the online store can access personal data in order to resolve technical issues related to the use of the online store and to provide customer support services.
The online store implements appropriate physical, organisational and IT security measures to protect personal data from accidental or unlawful destruction, loss, alteration or unauthorised access and disclosure.
The transfer of personal data to the authorised processors of the online store (e.g., delivery service provider and data hosting) takes place on the basis of agreements concluded between the online store and the authorised processors. Authorised processors are required to ensure appropriate safety measures for the processing of personal data.

ACCESS AND CORRECTION OF PERSONAL DATA
Personal data can be accessed and corrections made to the user profile of the online store. If the purchase has been made without a user account, personal data can be accessed via customer support.

WITHDRAWAL OF THE CONSENT
If the processing of personal data takes place on the basis of the customer’s consent. The customer has the right to withdraw the consent by notifying customer support by e-mail.

STORAGE
When closing an online store customer account, personal data will be deleted, unless such data should be kept for accounting or resolving consumer disputes.
If the purchase in the online store has been made without a customer account, the purchase history will be stored for 3 years. In the case of disputes relating to payments and other consumer disputes, personal data shall be kept until the claim is fulfilled or the limitation period expires.

DELETION
To delete your personal information, please contact customer support via email.
A request for deletion shall be replied to within one month at the latest and the time for deletion shall be specified.

TRANSFER
A request for the transfer of personal data submitted by e-mail will be replied to within one month at the latest. Customer support identifies you and notifies you of personal data that is subject to transfer.

DIRECT MARKETING NOTICES
The e-mail address and telephone number will be used to send direct marketing communications if the customer has given their consent. If the customer does not wish to receive direct marketing communications any longer, they have to use the relevant link in the message footer or should contact customer support.
If personal data is processed for the purpose of direct marketing (profiling), the customer has the right to object at any time to the initial and further processing of their personal data, including profiling for direct marketing, by notifying customer support by e-mail ().

SOLVING DISPUTES
Disputes related to the processing of personal data are solved through customer support (Haage Joogid OÜ Reg. No. 12281458; Address: Harjumaa, Tallinn, Pärnu mnt 238, 11624; Phone: +37258860364; Email: ). The supervisory authority is the Estonian Data Protection Inspectorate ().

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